Returns & Exchanges

Returns & Exchanges Policy

Our Guarantee

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free 30-day return and exchange policy.

Return Policy

30-Day Return Window

  • Returns are accepted within 30 days of delivery
  • Items must be unused and in original packaging
  • Return shipping labels are provided free of charge for US customers

Refund Process

  1. Initiate Return: Log into your account or contact customer service
  2. Print Label: Use our provided return shipping label
  3. Ship Items: Pack items securely and send
  4. Refund Processing: Refunds are processed within 5-7 business days after receiving the return

Conditions for Returns

  • Product must be in original condition
  • All tags and packaging must be intact
  • Include original order number
  • Items on sale or marked as final sale may not be eligible for return

Exchange Process

How to Exchange

  1. Contact our customer service team
  2. Receive a return label for your current item
  3. Once we receive your return, we'll ship your exchange
  4. Exchanges ship free within the US

Exchange Conditions

  • Same product in different size/color: FREE
  • Different product: Price difference will apply
  • Must be within 30-day window
  • Same conditions as returns apply

Damaged or Defective Items

If you receive a damaged or defective item:

  1. Contact us within 48 hours of delivery
  2. Provide photos of the damage
  3. We'll send a replacement immediately
  4. No return shipping required

International Returns

  • International customers are responsible for return shipping costs
  • Please contact customer service for return authorization
  • Customs fees are non-refundable
  • Processing time may be longer for international returns

Contact Us

Need help with your return or exchange?

Note: This policy may be subject to change. Please check our website for the most current information.